We take your privacy seriously. Your data is used only to connect you with contractors and manage your projects.
What we collect
• Name, email, phone (to manage your account and communicate with you)
• Project details and address (to connect you with GCs and track progress)
• Payment information (processed securely; we do not store full card details)
How we use it
• To match you with contractors and manage your account
• To run stage-based project workflows (scope, updates, evidence, approvals)
• To send project updates and payment instructions through approved providers
Who we share with
• Your GC (project details, contact info needed for the build)
Payment information is processed by approved payment providers. We do not store full card details.
• BuildMyHouse admin (for support and dispute resolution)
Your data is protected
We use industry-standard encryption and secure storage. Payments are processed by approved providers. Progression follows scope, evidence, and your approval. Refunds and holds follow platform policies and dispute review — they are not automatic blanket promises. BuildMyHouse is not a bank or escrow company.
Your rights
You can request access to your data, corrections, or deletion. Contact us at the email below.