Last Updated: September 2026 These Terms of Service and Platform Policies ("Terms") govern the use of BuildMyHouse by all users, including homeowners, property owners, clients, contractors, subcontractors, interior designers, renovation specialists, consultants, and all other users accessing the platform. By accessing, registering for, or using BuildMyHouse, you agree to be legally bound by these Terms.

BuildMyHouse ("BMH", "we", "our", or "the Platform") is a remote property project management and coordination platform that helps users manage property-related work in Nigeria through structured workflows, verified contractor access, stage-based approvals, communication tools, and project monitoring systems. BuildMyHouse is not: - a construction company, - an engineering consultancy, - an architecture firm, - an insurer, - a financial institution, - or a direct employer of contractors. BuildMyHouse provides software, operational coordination tools, verification systems, communication systems, and project management workflows intended to improve visibility, structure, accountability, and remote execution.

To use BuildMyHouse as a homeowner or property client, you must: - be at least 18 years old, - have the legal authority to manage or commission property work, - provide accurate registration information, - maintain updated contact information, - and comply with all applicable laws. BuildMyHouse reserves the right to suspend or terminate accounts containing false, misleading, incomplete, or fraudulent information.

BuildMyHouse helps homeowners: - request repair, renovation, interior, or construction projects, - receive contractor matches, - monitor project stages, - communicate with contractors, - approve milestones, - upload project-related materials, - and manage payments tied to stage progression. BuildMyHouse operates across Nigeria, not only in Lagos. Qualified contractors may be onboarded throughout the country, including Abuja/FCT. The number of opportunities in a particular state depends on the projects available there at any given time. BuildMyHouse does not guarantee: - project profitability, - specific investment returns, - property appreciation, - exact timelines, - or uninterrupted project execution. All construction, repair, renovation, and property-related work inherently carries risk.

BuildMyHouse may verify contractors through: - identity checks, - business documentation, - interviews, - portfolio reviews, - references, - certifications, - and platform activity. However, verification does not constitute: - a warranty, - insurance coverage, - legal endorsement, - engineering certification, - or a guarantee of performance. Homeowners acknowledge that all projects involve independent third parties and real-world operational variables.

BuildMyHouse uses a structured stage-based workflow system. Users agree that: - project stages must be clearly defined, - contractors may review the full project scope, proposed budget and payment milestones before accepting a project, - contractors may propose adjustments to scope, pricing, methodology or schedule before acceptance, based on their professional assessment, - nothing becomes an accepted contractor obligation until the relevant project terms have been agreed, - approvals should occur per stage, - payments should correspond to approved milestones, - and work progression may be paused pending approvals, clarification, disputes, or operational review. BuildMyHouse strongly recommends that homeowners do not release funds outside approved workflows.

Projects are funded and paid stage by stage rather than as one lump sum. At the beginning of an approved stage, BuildMyHouse typically releases approximately 30–40% as mobilisation, depending on the requirements of that stage. This allows the contractor to mobilise and cover the approved materials and project costs necessary to execute the work. BuildMyHouse does not rely solely on the contractor saying that the work is complete. Where technical verification is required, BuildMyHouse may appoint an independent inspector, engineer or appropriate testing professional to verify the completed work against the approved drawings, scope, specifications and applicable standards. Inspection evidence is made available for the homeowner’s review. Once the stage has passed the required verification and the homeowner approves it, the outstanding 60–70% for that stage is released, subject only to normal payment and banking processing. The operating principle is: mobilisation enables the work; independent evidence verifies the work; homeowner approval releases the balance. This structure is intended to protect both parties: the contractor should not have to finance the homeowner’s project, and the homeowner should not have to release 100% of a construction stage before there is evidence that the agreed work has been properly completed. BuildMyHouse does not take a commission from the contractor’s agreed project fee, and does not deduct a platform transaction fee from that agreed project amount. The project budget allocated to the contractor remains the contractor’s project money. BuildMyHouse earns primarily through the project contingency provision. Because BuildMyHouse is responsible for coordinating and monitoring the project, its incentive is to manage the project efficiently, prevent avoidable overruns and control unnecessary expenditure so that the contingency is preserved as much as reasonably possible — without compromising the quality, specifications or required standards of the project. By using BuildMyHouse: - homeowners authorize payment processing through approved payment providers, - homeowners acknowledge that refunds may not be automatic, - and homeowners understand that approved payments may become irreversible once released to contractors. BuildMyHouse may hold, delay, review, or suspend payments where: - fraud is suspected, - disputes arise, - stage evidence is incomplete, - suspicious activity occurs, - or platform policies are violated. BuildMyHouse reserves the right to introduce escrow, milestone holding systems, verification holds, or dispute review processes.

Homeowners acknowledge that: - physical inspections may be required, - contractors may need access to the property, - site conditions may affect pricing or timelines, - and project estimates may change after inspection. Homeowners are responsible for: - securing lawful access to the property, - ensuring safe working conditions, - and providing accurate project information.

All users agree to communicate respectfully and professionally. Users may not: - harass, - threaten, - abuse, - discriminate against, - impersonate, - or manipulate other users. BuildMyHouse reserves the right to monitor platform communications for: - fraud prevention, - trust and safety, - dispute resolution, - moderation, - and operational quality assurance.

Homeowners acknowledge that BuildMyHouse's systems, protections, monitoring tools, and support processes apply primarily to projects managed through the platform. BuildMyHouse shall not be responsible for: - private side agreements, - direct off-platform payments, - external arrangements, - or informal transactions outside platform workflows. Users understand that bypassing platform systems may reduce or eliminate eligibility for support, moderation, dispute review, or operational assistance.

Homeowners acknowledge that projects may experience delays due to: - weather, - supply chain interruptions, - material shortages, - labor availability, - permit issues, - inspection outcomes, - government actions, - security concerns, - site conditions, - or unforeseen circumstances. BuildMyHouse does not guarantee uninterrupted or delay-free execution.

Where disputes arise between homeowners and contractors, BuildMyHouse may: - review communications, - examine uploaded evidence, - request additional documentation, - temporarily pause workflows, - restrict platform actions, - or recommend resolution pathways. BuildMyHouse reserves discretion regarding: - platform moderation, - trust and safety decisions, - account restrictions, - or operational intervention. BuildMyHouse is not obligated to act as a formal court, arbitrator, or legal adjudicator.

All BuildMyHouse branding, systems, workflows, interfaces, software, content, operational methods, and designs remain the intellectual property of BuildMyHouse. Users may not: - copy, - reverse engineer, - resell, - reproduce, - or exploit platform systems without written authorization.

By using BuildMyHouse, homeowners consent to the collection and processing of: - account information, - project data, - uploaded files, - communications, - payment-related information, - and operational records. Data may be used for: - project coordination, - trust and safety, - verification, - analytics, - fraud prevention, - customer support, - and service improvement. BuildMyHouse will take commercially reasonable measures to protect user data but cannot guarantee absolute security.

BuildMyHouse reserves the right to suspend, restrict, or terminate accounts where users: - violate platform rules, - engage in fraud, - abuse contractors or staff, - manipulate payment systems, - upload false information, - or create operational, legal, or safety risks.

To the maximum extent permitted by law, BuildMyHouse shall not be liable for: - indirect damages, - lost profits, - project losses, - construction defects, - contractor negligence, - site accidents, - property damage, - emotional distress, - or investment losses. Use of the platform is at the user's own risk.

These Terms shall be governed by and interpreted under the laws of the Federal Republic of Nigeria.

These terms govern all contractors, builders, artisans, renovation specialists, interior designers, consultants, subcontractors, and service providers ("General Contractors" or "GCs") using BuildMyHouse. By registering as a GC, you agree to comply with all BuildMyHouse operational standards, trust policies, communication requirements, verification procedures, and platform rules.

General Contractors using BuildMyHouse are independent service providers. Nothing in these Terms creates: - employment, - partnership, - agency, - joint venture, - or franchise relationships between BuildMyHouse and contractors. Contractors remain solely responsible for: - labor, - workmanship, - taxes, - licensing, - insurance, - permits, - subcontractors, - compliance, - and operational execution.

Registration, contractor verification and onboarding on BuildMyHouse are free. There is no subscription fee required to join the platform. To access projects, contractors may be required to submit: - government-issued identification, - CAC registration, - tax documentation, - certifications, - insurance records, - business information, - references, - portfolio evidence, - and additional documentation requested by BuildMyHouse. Contractors should sign up at the contractor platform and submit the documents requested there. BuildMyHouse may request additional company profile, portfolio or reference materials outside the platform where needed. BuildMyHouse may: - approve, - reject, - suspend, - or revoke verification status at its discretion. Verified contractors are notified by email. Verification status may change based on: - project performance, - disputes, - complaints, - safety concerns, - communication quality, - documentation issues, - or policy violations.

General Contractors agree to: - provide accurate information, - communicate professionally, - complete stages honestly, - upload truthful progress evidence, - respect project scope, - avoid misleading homeowners, - comply with timelines reasonably, - and maintain professional conduct. Contractors may not: - falsify updates, - pressure homeowners for unauthorized payments, - manipulate stage approvals, - submit fraudulent documentation, - or misrepresent qualifications.

Contractors acknowledge that BuildMyHouse operates through structured workflows. Contractors agree that: - stages must be clearly defined, - milestone requests must reflect actual progress, - evidence uploads should accurately reflect current site conditions, - and homeowners must have reasonable visibility into work progression. BuildMyHouse may review: - uploaded photos, - videos, - stage submissions, - communications, - and operational behavior.

BuildMyHouse operates across Nigeria, including Abuja/FCT, and is not limited to Lagos. The number of opportunities in a particular state depends on the projects available there at any given time. Before accepting a project, contractors can review the full project scope, proposed budget and payment milestones. Contractors are not required to accept a proposed scope or budget exactly as presented. They may propose adjustments if, based on their professional assessment, the scope, pricing, methodology or schedule needs to change. Nothing becomes an accepted contractor obligation until the relevant project terms have been agreed. BuildMyHouse does not guarantee: - project assignments, - revenue, - minimum earnings, - or project volume. Project matching may depend on: - location, - specialization, - verification status, - homeowner preferences, - platform ratings, - availability, - responsiveness, - and historical performance.

There is no registration, verification, onboarding or subscription fee for contractors. BuildMyHouse does not take a commission from the contractor’s project fee, and does not deduct a platform transaction fee from the contractor’s agreed project amount. The project budget allocated to the contractor remains the contractor’s project money. BuildMyHouse earns primarily through the project contingency provision. Because BuildMyHouse coordinates and monitors the project, its commercial incentive is aligned with efficient project management, preventing avoidable overruns, and controlling unnecessary expenditure so the contingency is preserved as much as reasonably possible — without compromising quality, specifications or required standards. Projects are funded and paid stage by stage rather than as one lump sum. At the beginning of an approved stage, BuildMyHouse typically releases approximately 30–40% as mobilisation, depending on the requirements of that stage. This mobilisation is intended to cover approved materials, labour, logistics and other approved commencement costs. BuildMyHouse does not expect a contractor to use their own money to finance the homeowner’s project. Once the stage is completed, BuildMyHouse does not rely solely on the contractor’s confirmation. Where technical verification is required, an independent inspector, engineer or appropriate testing professional may verify the work against the approved drawings, scope, specifications and applicable standards. The inspection evidence is made available for the homeowner’s review. After required verification and homeowner approval, the outstanding 60–70% for that stage is released, subject only to normal payment and banking processing. Payouts may still be delayed, held, reviewed or suspended where: - fraud is suspected, - disputes arise, - stage evidence is incomplete, - suspicious activity occurs, - or platform procedures are not followed. BuildMyHouse reserves the right to reverse pending disbursements or suspend financial activity where fraud or disputes are suspected.

Contractors may not: - aggressively solicit homeowners away from the platform, - pressure users into untracked payments, - or deliberately bypass BuildMyHouse systems after platform introductions. BuildMyHouse reserves the right to: - suspend contractors, - remove verification, - reduce visibility, - or terminate accounts involved in platform circumvention.

Contractors are solely responsible for: - workplace safety, - labor practices, - site supervision, - equipment handling, - permits, - insurance, - and regulatory compliance. BuildMyHouse is not responsible for: - injuries, - site accidents, - labor disputes, - permit failures, - equipment losses, - or contractor operational negligence.

By using BuildMyHouse, contractors grant BuildMyHouse a limited license to use: - project photos, - uploaded content, - reviews, - ratings, - and project-related materials for: - platform operations, - marketing, - trust-building, - case studies, - and service improvement. Contractors must only upload materials they have lawful rights to use.

Contractors acknowledge that: - homeowner feedback, - ratings, - dispute history, - communication quality, - responsiveness, - and project completion history may affect platform visibility and eligibility. BuildMyHouse may internally maintain trust and reliability scoring systems.

BuildMyHouse reserves the right to suspend, restrict, or permanently remove contractors where: - fraud is suspected, - repeated complaints occur, - stage evidence is manipulated, - communication becomes abusive, - platform rules are violated, - or trust and safety risks arise. Verification can be revoked at any time.

To the fullest extent permitted by law, BuildMyHouse shall not be liable for: - lost profits, - project cancellations, - indirect damages, - business interruption, - homeowner decisions, - economic losses, - or disputes between independent parties. Contractors use the platform at their own risk.

Contractors agree not to: - misuse homeowner data, - disclose private project information, - share sensitive materials, - or exploit platform relationships improperly.

These Terms shall be governed by the laws of the Federal Republic of Nigeria.

By using BuildMyHouse, all users acknowledge that: - construction and property work involve operational uncertainty, - BuildMyHouse provides workflow structure and coordination systems, - users remain responsible for independent decisions, - and successful project outcomes depend on multiple real-world factors beyond software alone. By clicking "I Agree," users confirm that they: - have read these Terms, - understand these Terms, - and agree to be legally bound by them.