Property Repair Triage Assistant Nigeria | BuildMyHouse
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Repair decision tool
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Property Repair Triage Assistant

Describe what is going wrong in your property and get clearer guidance on how urgently to act and who may need to inspect it.
When something goes wrong in a house, the first question is often not how much it will cost. It is what is wrong, how urgent it is, and who you should call.
This tool is being built to guide homeowners through structured symptom questions before they book the next step.
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We will email you about this tool. See our privacy policy.
Be among the first homeowners and professionals invited to test it.
Example — not a professional diagnosis
Repair guidance
Issue
Water appearing near a bathroom wall
Urgency
Needs attention soon
Likely trade
Plumbing inspection
Next step
Limit further water exposure where it is safe, then arrange an inspection
This sample shows the shape of the result. It is not a saved report and it is not today’s price.

Before looking for a repairer, understand what kind of help you may need

Calling the wrong trade wastes time. Treating a serious issue as a small job, or a small job as an emergency, both create avoidable cost.
Without this tool
• You may call the wrong trade.
• A serious issue may be treated as a minor inconvenience.
• A simple issue may create unnecessary panic.
With Repair Triage
✓ Answer structured symptom questions.
✓ Get a likely urgency category.
✓ See which trade may be appropriate.
✓ Get a sensible next action.
You provide
What you can see
The visible symptom is the starting point.
Where it is happening
The room or part of the building changes who may need to look at it.
When it started
A new leak and a long-standing crack are not the same situation.
Whether it is getting worse
A problem that is spreading usually needs faster attention.
Other symptoms
Related signs help narrow the likely trade.
You get back
✓ Likely urgency
A category for how soon the issue may need attention.
✓ Possible trade
The kind of professional who may need to inspect it.
✓ Suggested next step
A practical action, not a finished diagnosis.
✓ Safety warning where needed
If there is immediate danger — fire, a serious electrical hazard, structural movement, a gas smell or another emergency — seek the appropriate emergency or qualified help. Do not wait for this tool.
This is not an on-site diagnosis.
The tool does not replace a professional inspection. It does not diagnose structural, electrical, gas or other dangerous conditions with certainty.

How it works

1
Describe the problem
Say what you, or someone at the property, can see.
2
Answer follow-up questions
The questions stay with the symptoms, not with a guess.
3
Review urgency and trade
See how soon it may need attention and who may need to inspect it.
4
Arrange the next step
Book a tracked repair on BuildMyHouse, or call the right professional, when you are ready.

Who it is for

Homeowners and Nigerians abroad
Useful for homeowners, landlords, property managers, and Nigerians abroad whose family reports a problem at the house.
Professionals
Repair coordinators and property managers may use it to collect clearer first-line information before dispatching a technician. It does not replace that inspection.
Work with BuildMyHouse as a professional

Know who to call before you start calling everybody

Join the early-access list for the Property Repair Triage Assistant.
Tenant Maintenance Request Portal
Full name
Email
We will email you about this tool. See our privacy policy.

Questions people ask

Straight answers about what this tool does and what it does not do.
Can this tool tell me exactly what is wrong?

No. It provides preliminary guidance based on the symptoms you describe. A professional may still need to inspect the property.

Will it tell me whether I need a plumber or an electrician?

The planned tool is designed to suggest the most likely trade based on the information provided.

Can I use it for urgent problems?

You can use the tool for guidance, but immediate hazards should be handled through the appropriate emergency or qualified professional service without delay.

Can I book a repair after using the tool?

Yes. BuildMyHouse already has a tracked repair flow. You can start one at Book a tracked repair when you know the next step.

Can Nigerians abroad use it for a family property?

Yes. Someone at the property can describe the symptoms while the owner uses the information to make a more informed next decision.

Does BuildMyHouse hold my money?

No. BuildMyHouse does not hold your money through this tool. It does not safeguard, escrow, or release customer funds. BuildMyHouse is not a bank or escrow company.